Frequently asked questions

A to Z Courier® is a technology-driven courier and logistics company serving businesses and professionals since 2008. We specialize in reliable, time-sensitive deliveries, including legal documents, dental cases and business packages.

You’ve got options: • The A to Z Courier app — the fastest way, for iOS and Android • Your online client account at web.atozcourier.com • WhatsApp or phone: +1 (647) 977-1555 Need a price first? Request a quote on this website.

Yes. Our Same-Day Courier service handles time-sensitive documents, dental cases and business packages across Toronto and the GTA, subject to cutoff times and availability.

Our office is open Saturdays from 9:00 a.m. to 1:00 p.m. and closed Sundays. Weekend and holiday deliveries are available by arrangement through our After-Hours Courier service. Call +1 (647) 977-1555 to confirm availability.

We provide courier service throughout Toronto, Richmond Hill and communities across the Greater Toronto Area. Longer-distance routes to Ottawa, Gatineau and Greater Montreal are available according to the selected service and schedule.

Yes. We specialize in time-sensitive deliveries for law firms, dental laboratories, medical businesses and other professional organizations.

We deliver approved legal documents, dental cases and supplies, medical and business materials, and other time-sensitive packages. Contact us if you are unsure whether an item is suitable for delivery.

Yes. We deliver to houses, condominiums, apartments and home-based businesses within our service areas.

Yes. We provide multi-stop delivery service for shipments that must be collected from or delivered to multiple locations.

Yes. We can arrange recurring deliveries based on your business needs, including daily, weekly or customized schedules.

You can request a preferred pickup or delivery time when scheduling is available. Final timing depends on the selected service, route and booking time.

Yes. Digital proof of delivery, including a photograph or signature when applicable, is available through the A to Z Courier® app and client portal.

Yes. You can add instructions such as “Leave at the front desk” or “Call upon arrival” when placing your order.

Yes. You can save your home, office and other frequently used addresses to make future bookings faster.

Yes. Authorized team members can be connected to your business account so they can schedule pickups and deliveries on your behalf. Access can be granted or removed as needed, allowing your business to maintain control over its account.

Yes. A to Z Courier provides courier service in Toronto, Richmond Hill and communities across the Greater Toronto Area. Longer-distance routes, including Ottawa, Gatineau and Greater Montreal, are available according to the selected service and schedule.

Direct Courier is the fastest point-to-point option. Rush Courier provides priority delivery in approximately four hours. Same-Day Courier is completed the same business day when ordered before the published cutoff. Overnight Courier is delivered by the published next-business-day time. Final timing depends on the pickup location, destination and booking time.

After-hours courier service is available 24 hours a day by arrangement. Office and regular booking hours are listed separately. Contact A to Z Courier to confirm availability and timing for an urgent after-hours delivery.